It is a legitimate call. It is the fraud alert dept of Bank of America for your credit card. Call the number on the back of your card and talk to a person there to find out what charge triggered their fraud alert. It might be a genuine charge you made that was just different frmo your usual pattern, or it could be someone using your card number fraudulently. I missed their call, and so called them and found out that an internet purchase from a store I had not shopped at previously had triggered a fraud alert, but it was a purchase I athurorised, so it was all OK .
I called this number and they told me there was a hold on my credit card and when I called BoA there was in fact a hold on my card. I think the number is for fraud services.
This is someone spoofing (false caller ID) claiming to be BofA. Answer no questions. Call BofA from the number on the back of your card. They told me that they did not call me. This is a phishing scam. You have been warned. Call the number on the back of the card.
100% Scammer score, that trying to say this is a scam? Guess that system is flawed. So I missed the first call and looked online to see bunch of people saying it is a scam. They called again though and a computer said my name and asked if it was me then went on to confirm some charges on my card. They didn't ask any more of me than my zip OR last digits of SS# and pressing 1 or 2. This is NOT a scam and when I logged in online it did not say anything was out of the ordinary. If you missed it just call customer service # on the card and don't let them say they didn't call.
BE CAREFUL PEOPLE!!! Yes, it is BOA'a #, but I did not answer when they called, and then I called them back. They said they DID NOT TRY TO CALL ME!!
So, play it safe. Call the number on the back of your card and make sure all of your credit cards are password protected.
09/24/2013 -- Yes, Bank of America -- legit. Transaction on card triggered BOA fraud concern
Recording on voicemail was cut off. After reading these (and other) posts I called the number on the back of my card. BoA confirmed that they were calling me to confirm my recent change of address. Legit.
BOA fraud alert. It's legit.
This is a fraud alert service. We had one of our credit cards we did not use being used and they called to alert us. If it is them,. call them back.
this is a legitimate bank of america fraud alert number -- i found this post, called the number on my card, and found out that somehow 'i' was three time zones away charging my card for almost a thousand bucks... BOA took care of it