Glad I read these. I just got two calls from them also. Funny thing is, I did call them at their 611 number this morning regarding all these strange calls coming from unknown numbers. I wanted to block these number since it wastes my time and it irritating. They told me they couldn't block them. i found that strange since I have other numbers block before.
Received it today twice early as hec in the morning, ignored it googled saw it was tmobile ok. Now I know better for next time.
T-Mobile just replaced a defective garbage LG phone with the same garbage and now they call every hour wanting to conduct a customer satisfaction survey? T-Mobile, read my lips - your servce is the worst in the industry. Add in the multitude of tmes I tried to get to the phone, with a busted up foot, You just ruined my day. And healthwise, I don't get many good days, Time to call the marketing department. Seriously. At least 5 calls today, with TWO outside the legal windoow of tim for marketing calls. Customer retention here we go.
So glad I read this, I too have received several calls today after calling regarding an issue with my phone. They really should leave a message or have it show T Mobile on the caller ID?
I hope the research company working for T-Mobile and T-Mobile themselves get these comments. It would be good if they would change their practices. I wouldn't mind answering a short survey, but I never answer unknown calls. A simple 15-second voice mail message on their part would be all that is needed, and next time they call, I would answer it, and take the survey.
Got a call. Not sure what everyone is complaining about. It's apparently a follow up call. This would have been nice to know, I don't mind giving them feedback as I appreciate there service and an a loyal customer
Indeed. I just finished a customer support request with T-Mobile… So it figures that this call would be from them… I didn't pick it up… And I'm disappointed that T-Mobile didn't leave a message…
yep. t-mobile, and calling to follow-up on customer service and not leaving a message is typical of the idoitic "thinking" in management these days. especially when i SPECIFICALLY requested NOT to get those calls anymore...GEEZ!
T-Mobile always does this after a call to customer service. I just place number on the reject list and bye bye phone call.
Yes, I got a call from 1 702 576 0461 and I'm glad I read this information. I had no idea it was t-mobile. I too had called the 611 number requesting their service. T-Mobile should not practice this type of calling especially when it comes in from Nevada. I don't live in Nevada nor do I have any friends/family that have unknown numbers that appear on my screen. This is just stupid on T-Mobiles part and at the end of my contract I will be leaving.