Maria I got the exact same guy and said exact same thing to me. I cussed him out. Told him I'm not stupid and hung up.
This was a weird call, it was a guy with a very heavy indian accent. He claimed to be from Microsoft and said my computer was about to crash at any moment. He wanted me to get on my computer and according to him he was gong to walk me through the process. WEIRD! I'm blocking that number.