Got a call from this number on my EE mobile. Answered phone but they rang off/hung up. I guess will ring again going by these comments and they will be trying to coax me back with all sorts of super duper offers after I switched providers a few days ago.
Thing is, the number has now been blocked by Kaspersky Mobile Antivirus! So they will be getting silence. EE started me off on a contract with nearly 65 Mbps fibre broadband a couple of years ago and it has dropped to around 35 Mbps recently. They tried to tell me it was because I wasn't using their crappy router, but it is utter tosh! I have a Netgear Nighthawk D7800 VDSL router that is highly recommended in the IT press and is extremely fast. So EE can suck it and I will be changing my phone to someone else soon too!
I had a call from 01482 971 048 on 16 Feb 2016 claiming to be from EE. The caller referred to me as Stephen (correct),mentioned something about my account and then asked to confirm who I was! I said if he knew who he was calling he would know my Surname so "tell me". Some waffle about "data protection act" and I said I was protecting my data, I had no idea who HE was and I would be hanging up - so I did.
I've had half a dozen calls ever since changing my EE tariff over the phone. While talking to the operator he just happened to mention that he was in Hull. So when I started receiving calls from a Hull dial code my suspicions were aroused. So far I haven't even got to talk to anyone as it usually rings off before I get to the phone.
Just had a call from this number, last time I said I wouldn't be making a decision that day as been celebrating a sports win & to e-mail me which they said couldn't be done had to sign up then & there.
Today they said I had horrendous charges on my home phone a/c which I hardly use. Told them to check their facts & hung up, then got call immediately on mobile. Seriously thinking of leaving Orange (EE) if this is how they pass on info.
These people have rung me continuously over the last 3- 4 weeks .
I asked for email confirmation of what they are offering, but none was forthcoming.
finally today I decided (as I have a minute during my dinner) to look the number up.
if they are genuine orange then I am not very impressed with orange or EE as they now purport to be .
Spoke to Orange. They confirmed legitimate. Not very professional in their approach but NOT a scam
Don't think it was a scam. Offered me a new router to replace my old one free of charge. Said would un cap broadband usage as a loyalty bonus. Save me £1.50 per month on my BT connection. They DIDN,T ask for any bank details etc, so can't see a problem. The only information they had from me was confirmation of name, address and my email. Had no financial info off me at all, so at the moment I have no concerns
Oh well this takes the biscuit! Return the call and the message says one of our 'EE Customer advisers' tried to call you' etc. So its not a scam.
I don;t have a beef with what they are trying to sell me - I can work out whether its going to save me money or not. What I can;t believe is that they are ringing from Orange - bunch of half witted, arrogant little sh*ts. Talked over me, refused to listen to the point i was making. Refused to put me through to line manager. Wound up but feeling better... now time to complain directly to Orange and put these twerps out of a job ;)
I've been told by Orange they are a legitimate.
I am an Orange customer and they phoned me offering a combined landline and broadband deal. The knew my name, email address and certain letters of my password and took no personal details so I felt happy....until I read the messages here.
So I phoned orange direct and they confirmed that the changes I had agreed to appeared on their system and the people who phoned me were working for them.
PS they also told me to ring my bank just in case as they did quote some bank details to me. Although they did say the end digits are not unique to you - everyone at that bank will have the same ending digits (apparently)